Bar and Café Assistant

Role: Bar & Café Assistant

Pay: £26,000.00-£27,000.00 per year

Department: Catering & Hospitality
Reports to: Catering Manager / Duty Manager

Location: Cambridge

Role Purpose:

To support the delivery of high-quality bar and café services, ensuring standards of service, presentation, and compliance are consistently met. The role contributes to creating a welcoming and professional environment for students, staff, and visitors.

Key Responsibilities:

• Prepare and serve fresh food, hot and cold drinks, and evening bar service.
• Greet customers, take orders, process payments, and promote products where appropriate.
• Ensure service consistently meets or exceeds agreed standards.
• Maintain excellent presentation of all front-of-house and servery areas.
• Serve alcohol responsibly and in line with licensing laws.
• Ensure allergens are clearly displayed and special dietary requirements are accommodated appropriately.

Operations & Stock

• Prepare and clear service areas in line with procedures.
• Wash, dry, and correctly store utensils and glassware.
• Ensure food is stored and displayed in accordance with food safety standards.
• Maintain stock levels, rotate stock, and report low supplies promptly.

Health & Safety

• Maintain high standards of cleanliness, food hygiene, and safe working practices.
• Follow cleaning schedules and maintain accurate records.
• Assist with periodic deep cleaning as required.
• Report hazards or incidents to the Manager.
• Participate in required training, including Health & Safety, manual handling, PREVENT, and data protection.

General

• Work flexibly in accordance with the departmental rota, including evenings and weekends.
• Support functions and events as required.
• Undertake any other reasonable duties as requested by management.
• Work in accordance with organisational policies and procedures.

Person Specification

Essential

• Excellent customer service skills.
• Reliable, punctual, and well presented.
• Ability to work in a fast-paced environment.
• Good communication skills.
• Basic numeracy and confidence handling payments.

Desirable

• Previous bar or café experience.
• Barista training.
• Knowledge of food hygiene and allergen regulations.
• Personal Licence Holder (or willingness to train).

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site parking