Assistant Hall Manager

Salary & Benefits:

£27,344 – £32,296 depending on experience

25 days annual leave plus 8 days bank holiday

Pension scheme

Location: CB2 3HU

Key Responsibilities:

• Supervision of ‘front of house’ services and staff in the following areas, including ensuring the areas are kept clean and tidy:

• Cafeteria

• Masters Lodge

• Buttery

• Hall

• Old Parlour

• Senior Combination Room

• New Parlour

• Fellows Public Rooms

• Conference Facilities

• Storerooms

• Reporting any defects in furniture and fittings and ensuring they are repaired.

• Maintaining a high level of cleanliness and food hygiene in all areas including the maintenance of HACCP, risk assessments and COSHH.

• Planning and organisation of cost-effective casual staff rotas.

• Inducting, training and coaching staff including direction on College service etiquette.

• Maintaining and managing ‘front of house equipment’ including cutlery, crockery and table linen.

• Operation and control of bars for College and conference events.

• Assisting the Steward and Senior Fellow in the maintenance of Hall discipline at Formal events by dealing appropriately with unruly students.

• Any additional tasks as directed by the Head of Hospitality.

The above is not an exhaustive list of duties. The post-holder may be asked to take on different tasks as required and all employees are expected to work collaboratively to support the overall work of the College.

General Responsibilities:

• To take part in the College’s appraisal scheme and to undertake training as required.

• To be responsible for your own health and safety in the workplace.

• To fully comply with all the College’s policies including equality of opportunity and data protection.

• To undertake any other reasonable request or duties commensurate with your post.

Person Specification:

• Excellent literacy and numeracy

• NVQ Level 3 Food and Beverage Service

• Experience of working in the Food Service industry to a high standard

• Excellent customer service skills

• Ability to achieve and maintain high levels of service and hygiene

• Ability to work under pressure

• Accuracy and attention to detail

• Good organisational skills

• Ability to communicate effectively to ensure consistency across the Catering Department and College

• Working knowledge of Food Allergen policies

• Excellent leadership qualities

• People focussed

• Collaborative

• The ability to make decisions and problem solve

Job Types: Full-time, Permanent

Pay: £27,344.00-£32,296.00 per year

Experience:

• Supervising experience: 2 years
• Restaurant management: 1 year
• Bar management: 1 year
• Hospitality: 2 years
• Customer service: 1 year
• Supervising: 1 year